Leadership Training Courses

Certificate in Leadership Foundations

Designed for new and first-time supervisors or team leads, this course provides essential tools to support the transition from team member to team leader. Participants will build confidence in core skills such as communication, coaching, conflict resolution, and team building. Through the Everything DiSC Workplace Assessment and interactive activities, attendees gain a clearer understanding of their leadership style and how to effectively lead others from day one.

Transition to Leader

• Leadership meaning and how it differs from being a team member
• Understanding leadership vs. management
• Setting boundaries, earning trust, and establishing credibility
• Leadership styles

Everything DiSC Workplace Assessment

• Understand your own unique work style
• Different approaches to improving communication and teamwork
• Reduce conflict by fostering understanding of others’ behaviors
• Enhance workplace relationships through better collaboration

Effective Communication

• Clearly convey expectations and actively listen to team concerns
• The power of non-verbal communication
• AI in communication

Coaching for Employee Growth

• Setting clear expectations: delegation and accountability
• Giving and receiving feedback
• Guiding team members in skill-building and career development

Conflict Resolution for New Leaders

• Understanding your natural conflict management style
• Handling disputes between team members

Building and Leading High-Performing Teams

• Team dynamics
• What drives employees to perform
• Introduction to The Five Behaviors of a Cohesive Team

With this certificate, you will also receive LCCC’s digital certification badge that showcases your readiness to lead, communicate effectively, and manage teams with confidence.  This is an ideal credential for new supervisors looking to demonstrate leadership potential.

Certificate in Emerging Leadership
Ideal for rising leaders with some supervisory experience, this course equips participants with the emotional intelligence, strategic mindset, and practical tools needed to lead across departments and influence others. Topics include managing generational differences, driving change, performance management, and strategic problem-solving, all which prepare leaders to take on broader responsibilities and deliver results in today’s evolving workplace.

Emotional Intelligence

• Self-recognition and management
• Social recognition and management

Generational Differences

• Values: Baby Boomers, Gen X, Gen Y & Gen Z
• Communication preferences
• Effective motivation strategies

Change Leadership and Adaptability

• Understanding and managing resistance
• Driving change and navigating business shifts with resilience
• The art of a situational leader

Performance Management

• Setting clear SMART goals
• Measuring progress
• Addressing performance issues
• Conducting performance reviews

Time and Stress Management

• Balancing personal and supervisory responsibilities
• Delegating techniques for efficiency
• Four A model of stress management

Strategic Thinking and Problem-Solving

• Develop critical thinking skills to anticipate challenges
• Learning to make fair, data-driven decisions
• Innovation and continuous improvement

With this certificate, you will also receive LCCC’s digital certification badge that highlights your ability to lead cross-functional teams, drive performance, and adapt to workplace challenges.

Certificate in Advanced Leadership
Targeted toward mid-level managers, this program focuses on developing strategic leadership capabilities, financial acumen, and advanced communication skills. Participants will explore HR fundamentals, project management, and their personal management style using the Everything DiSC Management assessment. The curriculum empowers leaders to drive performance, lead high-impact initiatives, and effectively influence at higher organizational levels.

HR Basics

• Hiring and talent acquisition
• Anti-discrimination and workplace safety laws
• Managing leave policies
• Handling difficult conversations

Financial Acumen & Business Strategy

• Understanding budgets and financial decision-making
• Using KPIs to track leadership effectiveness
• Building a leadership dashboard

Advanced Communication and Presentation Skills

• Conducting effective team meetings
• Engaging and persuasive presentations
• Communicating effectively with senior leadership

Everything DiSC Management

• Your management style and people reading
• Directing and delegating
• Motivation
• Developing talent
• Managing up

Introduction to Project Management

• Foundations of project management
• Project planning and scope
• Scheduling, time, and risk management
• Project tools and software

With this certificate, you will also receive LCCC’s digital certification badge that demonstrates advanced leadership skills in strategic planning, people development, and business decision-making – powerful assets for those managing departments or critical initiatives.

Certificate in Executive Leadership Excellence
Created for senior executives and directors, this capstone-level program sharpens strategic thinking, inclusive leadership, and innovation readiness in the digital age. Participants will complete a personalized executive development plan and a strategic capstone project that addresses real business challenges. With a focus on vision setting, data-informed decisions, and cultural transformation, this immersive experience prepares executives to lead with clarity, confidence, and purpose.

Inclusive Leadership

• Understanding unconscious bias
• Building inclusive teams for innovationo
• Leading with cultural intelligence

Innovation & Disruption in the Digital Age

• Leading digital transformation
• Embracing AI and automation
• Fostering a culture of innovation

Everything DiSC Work of Leaders

• Crafting a vision
• Building alignment
• Championing execution

Capstone Project

• Identify a business challenge or opportunity
• Develop a strategic vision and roadmap
• Lead organizational change and transformation
• Drive financial and operational excellence
• Use data and KPIs for decision-making
• Foster innovation and digital transformation
• Strengthen culture and inclusive leadership
• Enhance stakeholder and board communication
• Develop a personal executive leadership plan
• Present a final business case and recommendations

Leadership Simulation

With this certificate, you will also receive LCCC’s digital certification badge that showcases your expertise in vision-setting, organizational leadership and innovation, validating your readiness to lead at the highest levels.

This workshop is a dynamic and highly interactive course designed to transform the way your team thinks about service. Over 16 hours, participants explore the full customer journey, from first impressions to long-term loyalty, while learning how to strengthen relationships, navigate challenges with confidence, and create meaningful experiences that drive business success. Through real-world examples, practical techniques, and insights from the Everything DiSC Workplace model, your employees will develop the emotional intelligence, communication skills, and adaptability needed to exceed expectations and become the voice of your organization’s commitment to excellence.

Discover what it takes to become the kind of teammate every organization wants. In this powerful 4-hour workshop, participants explore The Five Behaviors® model of Trust, Conflict, Commitment, Accountability, and Results, through a personalized lens, gaining insight into their own strengths and behaviors as a team member. Backed by the Everything DiSC® framework, this engaging session offers practical strategies to improve collaboration, build stronger relationships, and contribute more effectively to any team, regardless of role or title.

In this engaging workshop series, participants delve into the unique characteristics of adult learners and discover how to effectively engage different learning styles—Visual, Auditory, Read/Write, and Kinesthetic. They explore how trainer expectations influence outcomes using The Pygmalion Effect and apply insights from the Everything DiSC® Workplace profile to improve communication across behavioral styles. Through hands-on activities, trainers build skills in coaching, managing conflict, and navigating common classroom challenges, all while receiving constructive feedback. This workshop is an ideal complement to the TWI Job Instruction Training Method course, creating a well-rounded development experience for both new and experienced trainers.

Job Instruction (JI) Training is crucial to establish stability in your processes, ensuring consistency and reliability. JI trains your people to break down a given job and develop the “one best way” to do it, then in turn, train others to perform that “one best way” consistently and repeatedly. Process stability is generated across all workers, at all times and lays a solid foundation for continuous improvement programs.

• Breaking down jobs into the into the “one best way” – What, How and Why
• Presenting the process and demonstrating the “one best way”
• Teaching the process and empowering the worker to “learn by doing”
• Checking progress, coaching the worker, and encouraging questions

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• Train the Trainer

Everything DiSC Agile EQ combines the simplicity of DiSC with an in-depth emotional intelligence (EQ) training. EQ is the ability to change behavior to match any emotional and social situation. Agility is the ability to recognize the emotional and social needs of a situation and act accordingly. Agility is necessary because different situations call for different responses. Compared to other EQ assessments, Agile EQ doesn’t just survey a person’s EQ. Agile EQ focuses on helping individuals understand which EQ behaviors they currently know and which they need to practice. The assessment is just one piece of a comprehensive program that combines a personalized report for each individual with an engaging training program.

This session provides participants with a firsthand change experience and examination of reactions. Participants will develop strategies to manage and support individuals through the various emotional stages of the Kubler-Ross Model during change, recognize the psychological and emotional nature of transitions and how they differ from mere changes using the William Bridges’ Transition Model. They will also acquire techniques to manage and overcome resistance to change, including strategies for engaging and communicating with resistant individuals or groups.

This workshop examines the unique characteristics, historical influences, and workplace preferences of Baby Boomers, Generation X, Millennials, and Generation Z. Participants will gain insight into how each generation prefers to communicate and learn strategies for adapting their approach. The session also introduces practical techniques for motivating and engaging across generations, helping to reduce conflict and foster a culture of empathy, respect, and inclusion.

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• Everything DiSC Workplace

This comprehensive workshop covers essential time management and productivity strategies designed to enhance personal and professional effectiveness. Participants will explore how to define time management, recognize, and overcome barriers to delegation, and address common excuses for procrastination. The workshop includes goal-setting techniques, making time-related decisions based on core values, and using productivity and organizational tools. Attendees will also learn to manage “time robbers,” filter information efficiently, implement effective stress and meeting management practices, set expectations, negotiate priorities, and identify a personal goal with actionable steps to improve time management skills.

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• Stress Management

In this practical and insightful workshop, participants will examine the effects of stress on both the mind and body, exploring its influence on mental health, physical well-being, and overall job performance. Through guided discussion and reflection, they will gain a deeper understanding of how chronic stress can lead to burnout, decreased productivity, and strained workplace relationships. Participants will learn and practice evidence-based stress management techniques, including the 4 A’s – Avoid, Alter, Adapt, and Accept, as a framework for handling everyday stressors. In addition, the workshop introduces a variety of strategies for building personal resilience, helping individuals respond to pressure with greater flexibility, clarity, and emotional balance.

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• Time Management

Everything DiSC provides participants with techniques to improve self-awareness and awareness of others, to be more effective in the workplace and contribute to a positive workplace culture. By delivering personalized insights built around an easy-to-understand model, Everything DiSC helps participants at all levels of an organization build key social and emotional skills, improving workplace satisfaction, results, and relationships. The Workplace modules provide an in-depth understanding of participants’ priorities and motivations, how they relate to those with different DiSC styles, and how they can use DiSC to build productive relationships.

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• Generational Differences

This engaging workshop blends foundational communication skills with Listening Intelligence to help participants become more effective, intentional communicators. Participants will explore the verbal, vocal, and nonverbal components of communication and experience firsthand how miscommunication often occurs. Using tools like the Ladder of Inference, they’ll examine how assumptions and personal filters shape their interactions. The session incorporates the LIFT™ (Listening Intelligence for Leaders and Teams) framework to help participants understand their own listening habits, recognize the listening preferences of others, and appreciate the role of cognitive diversity in communication. Through active listening exercises, including clarifying questions and reflective statements, attendees will identify common barriers to communication and build practical strategies for improving mutual understanding across teams.

You May Also Be Interested In:

• Everything DiSC Workplace
• Agile EQ