Enterprise Systems Administrator

Job Title:                    Enterprise Systems Administrator

Work Schedule:          Full-Time

Salary Range:             $51,354 – $65,366

FLSA Status:              Exempt

Summary

Lehigh Carbon Community College is seeking a proactive and technically skilled Enterprise Systems Administrator to manage and enhance our Ellucian Banner ERP system, the backbone of our student information and administrative operations. This is a full-time onsite role in Schnecksville, Pennsylvania. This role requires expertise in Oracle database administration, Java, and shell scripting in Oracle Linux to ensure system reliability, performance, and data integrity. The candidate will also support integrations to Banner, including Axiom, and will assist with the TargetX/Salesforce CRM system. We’re looking for a forward-thinking problem-solver who can work independently in a small-team environment and drive innovation in our enterprise applications.

Reports directly to the Director of Enterprise Applications.

 Essential Duties and Responsibilities:

• Administer and maintain the Ellucian Banner ERP system, including Oracle database management (backups, tuning, upgrades, patching) and troubleshooting.
• Develop and maintain Java deployments in Linux and Windows environments
• Create and maintain shell scripts in Oracle Linux to support Banner automation, integrations, and customization.
• Take ownership of the existing library of shell scripts and database packages, procedures, etc that automate Banner processes and document and work with Ellucian and other consultants to improve these processes.
• Manage the Axiom integration platform to ensure seamless data flow between Banner and other systems, such as TargetX/Salesforce.
• Monitor system performance, resolve technical issues, and ensure data security and compliance with institutional policies.
• Collaborate with end-users and consultants to implement enhancements, document processes, and plan system upgrades.
• Assist with TargetX/Salesforce CRM administration, including user support, configuration, and reporting, owning the relationship with Salesforce-oriented consulting services and TargetX Premier Services.
• Proactively identify opportunities to optimize systems and processes, bringing innovative solutions to enhance operational efficiency.
• Perform other duties as may be assigned.

 Qualifications:

Required

Education

• High school diploma or equivalent.

 Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

Work Experience

• 4+ years of direct, hands-on experience supporting enterprise systems in a higher education environment.
• 4+ years of hands-on experience working with Oracle databases in support of Ellucian Banner, including tasks such as writing and optimizing queries, performing maintenance, and ensuring data integrity.
• Experience managing the Java SE Runtime Environment (JRE) in Oracle Linux, including deployment and configuration for applications such as Tomcat, ORDS, and APEX.
• Proficiency in shell scripting in Oracle Linux for system automation, maintenance, and integration tasks.

Knowledge, Skills, Abilities

• Strong analytical and troubleshooting skills with a detail-oriented mindset.
• Ability to work independently, prioritize tasks, and communicate effectively with technical and non-technical stakeholders.
• Must possess a high level of the following work skills and behaviors: teamwork, cooperation, initiative, customer service, high level of accuracy, analytical and problem solving skills, excellent organizational, written and oral skills, ability to work in an office with frequent interruptions and commitment to continuous professional growth in skills and knowledge.

 Preferred Qualifications

• Experience with Salesforce administration, ideally with TargetX, including configuration, workflows, and reporting in a higher education context.
• Familiarity with Axiom or similar integration tools for data management between ERP and CRM systems.
• Experience in a community college or small higher education institution, with an understanding of student information systems and enrollment processes.
• Demonstrated ability to learn new systems quickly, with a willingness to develop Salesforce/TargetX skills on the job.

 Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; talk and hear.  The employee may regularly lift and/or move up to 5 pounds and occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The noise level in the work environment is usually quiet to moderate.

5/2025

To apply, please submit a cover letter, resume and unofficial transcript through our online application system at www.lccc.edu/jobs.

• Salary is restricted to above range and will not exceed the maximum of the range. Salary offers are non negotiable and offers are determined and are based upon related work experience submitted on resume.
• Foreign degrees – must provide a US equivalency report of your degree credentials with your transcript, if not, your resume will not be accepted.