Executive Director of Records & Registration/Registrar

Summary:

Reporting directly to the Vice President for Enrollment Management & Sites, the primary responsibilities for this position are to establish the workflow and processes involved within the office of Registration and Student Records and to oversee a broad range of student services including student records management, registration, grades, nonattendance, graduation audits, room scheduling, and ensuring that the college is in compliance with federal, state, and institutional requirements.  This person is also the primary manager of the student module in the student information system and will, in conjunction with the technical support staff, work closely to ensure the implementation of appropriate functionality. This position must work collaboratively with an integrated enrollment services division.

Essential Duties and Responsibilities:

• Provides strategic planning, direction, and supervision for the Office of the Registrar.
• Develops and implements strategies to improve efficiency and effectiveness of the Registrar’s Office
• Confers regularly with the Vice President of Enrollment Management and Vice President of Academic Services and Student Developments to plan, coordinate, and evaluate policies, systems, and activities; exchange information, interpret policies; investigate and resolve problems to continually improve the services of the Office of the Registrar.
• Maintains website updates and responsible for communication to students and faculty related to records, calendar, grades, transcripts and graduation.
• Provides and presents reliable information to faculty and deans regarding grades, incompletes, articulation, degrees and certificates, advising issues, publications, and transfer of courses.
• Coordinates the collection, recording, and transmission of applications, files, and documents required for admission and readmission to the college.
• Serves as the college’s FERPA compliance officer. Ensures the accuracy, security, maintenance, storage, and retention of student records, recommending changes or revisions to policy and procedures as needed.  Monitors access to student records in compliance with federal and state law.
• Supervises the process of imaging student documents related to enrollment and student processes.
• Maintains the student module of the student information system and implements functionality within the system to meet all college business rules, including building semester rules, registration dates, grading processes, refund periods, and withdrawal dates. Finalizing the schedule of classes with Academic Services and determining the final examination schedule.
• Develops and maintains an efficient and effective system of student registration for credit and noncredit programs, including in-person, fax, and web-based technologies.
• Handles and maintains all curriculum changes to programs and courses in the student information system.
• Manages the degree audit process and software.
• Assists with the preparation and implementation of the recognition and commencement ceremony for graduates.
• Oversees assignments of campus facilities for credit and noncredit classes and prepares reports on space utilization as requested.
• Leads the staff within the Student Records and Registration office by providing appropriate training, guidance, supervision, and evaluations.
• Ensures compliance related to certification of veteran’s benefits.
• Serves as a member of the Data Governance Committee, Enrollment Retention & Management Action Team and Leadership Team, Curriculum Committee, Fake/Fraudulent Application Committee and Institutional Review Board.
• Develops and maintains an operations and procedures manual for the department.
• Creates, maintains department manuals.
• Performs special projects as assigned.

 Qualifications:

Required

Education

• Bachelor’s Degree in business, education, or a related field from an accredited institution

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting).

     Work Experience

• Two or more years of direct experience working in college records & registration management, or similar role
• Minimum of two years of supervisory

Knowledge, Skills, Abilities

• Advanced skills in MS Office: Word, Access, Excel, PowerPoint.
• Experience with set-up and maintenance of student information systems.
• Must possess a high level of the following work skills and behaviors: teamwork/cooperation, initiative, customer service, and commitment to continuous professional growth in skills and knowledge.

Preferred

• Master’s degree in student affairs or related program from an accredited institution.
• Community college work experience.
• Ellucian Banner knowledge.
• Bilingual.
• One-stop enrollment services background.
• Experience with report writing.

Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; talk and hear.  The employee may regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and distance vision.

Work Environment

The noise level in the work environment is usually quiet to moderate.

LCCC Is an equal opportunity employer and encourages applications from diverse candidates.
LCCC Internal candidates must apply within 15 days of posting.

To apply, please submit a cover letter, resume and unofficial transcript through our online application system at
www.lccc.edu/jobs.

Salary is restricted to above range and will not exceed the maximum of the range. Salary offers are non
negotiable and offers are determined and are based upon related work experience submitted on resume.

Foreign degrees – must provide a US equivalency report of your degree credentials with your transcript,
if not, your resume will not be accepted.

Position open until filled.