Dual Enrollment Navigator (2 open positions)

Summary

The Dual Enrollment Navigator is a student-centered professional dedicated to expanding access, driving recruitment, supporting enrollment, and fostering holistic academic persistence, self-efficacy, and completion among high school students participating in dual credit and college acceleration programs. Embedded within the High School Connections office, the Navigator works directly alongside high school guidance counselors, school district administrators, students, and families to streamline the transition from secondary to postsecondary education.

The Navigator provides proactive, holistic coaching to help dual credit students navigate the complexities of higher education. Duties include building collaborative relationships with high school guidance counselors, providing proactive advising and registration support, conducting informational and readiness workshops, and coordinating a network of support partners across campus and community resources. The Navigator actively engages students in success planning, monitors academic progress, and guides students toward credential attainment, high school graduation, and completion of postsecondary degrees or career pathways.

Reports to Executive Director of High School Connections & Early College.

This position is contingent upon grant funding and reviewed annually for continuation and is strictly contingent upon the receipt of necessary funding sources and contractual agreements. (Dual Credit Innovation Grant)

 Duties and Responsibilities

• Guidance Counselor & District Collaboration: Serve as the primary college liaison to high school guidance counselors and school district staff, establishing strong collaborative relationships to promote dual enrollment opportunities, clarify college policies, and streamline student registration and transition processes.
• Recruitment & Outreach: Coordinate and lead dual enrollment outreach, information sessions, and workshops for prospective high school students, parents, and community partners to increase awareness and participation in dual credit pathways.
• Advising & Registration Navigation: Provide proactive academic advising and step-by-step registration support to dual enrollment students; guide students through pathway selection, course placement, application submission, and registration procedures.
• Proactive Outreach & Early Intervention: Implement proactive strategies to identify at-risk dual credit students and provide early intervention to improve retention, academic progress, and course completion.
• Caseload Management & Academic Coaching: Monitor a designated caseload of dual credit students (including referrals from the A3 alert system, faculty, and counselors) using check-ins via email, text, phone, and scheduled individual or group coaching sessions to help students assess their performance, build self-efficacy, and create personalized academic success plans.
• Wrap-Around Support Referrals: Identify individual barriers to student success and coordinate direct referrals to appropriate college and high school resources, including Academic Advising, Educational Support Services (tutoring), Counseling and Career Development.
• Pathways & Career Exploration: Assist dual credit students with career pathway planning, goal setting, self-management, and transition planning into postsecondary degree programs, workforce certificates, or career entry following high school graduation.
• Incomplete Grade & Success Mitigation: Work with dual credit students with incomplete grades or academic deficiencies to help them complete coursework on time and maintain satisfactory academic standing.
• Information & Success Workshops: Coordinate and conduct student success and readiness workshops for enrolled high school students and parents, covering topics such as college expectations, time management, online learning platforms (Canvas), and study strategies.
• Interdepartmental Collaboration: Collaborate with faculty, advisors, counselors, Admissions, Registrar, Academic Affairs, and Career Development to build a coordinated support network and ensure seamless service delivery.
• Data Tracking & Reporting: Track student interactions, enrollment metrics, registration statuses, academic progress, and retention outcomes; maintain accurate, confidential records in compliance with guidelines using college systems (e.g., Banner, CRM Advise, Achieve Appointment Manager).
• Program Evaluation & Committee Service: Gather participant feedback, participate in college committees relevant to student success and retention, and contribute documentation and reports demonstrating program effectiveness, student success, and accreditation standards (including Middle States).
• Develops and maintains all operations manuals for this department.
• Carries out special projects as assigned.

Qualifications:

Required

Education

Bachelor’s degree from an accredited institution in Education, Counseling, Student Services, Higher Education Administration, or a related field.

Certifications

• Act 153 Clearances (Act 34 PA Criminal Background, Act 151 PA Child Abuse History, Act 114 FBI Clearance Fingerprinting)

Work Experience

• One year of experience in student services, dual enrollment, secondary/postsecondary advising, career counseling, admissions, case management, or related educational fields.

Knowledge, Skills, Abilities

• Outstanding interpersonal, public speaking, and communication skills with the ability to build authentic, collaborative relationships with high school guidance counselors, administrators, students, and families.
• Proactive, creative, and resourceful problem-solving skills with the ability to anticipate student needs and follow through until challenges are resolved.
• Demonstrated ability to interact positively, empathetically, and productively with diverse student populations, motivating students toward self-regulation and goal achievement.
• Ability to learn and effectively utilize administrative software, learning management systems, and student success tools (e.g., Canvas, Banner, CRM Advise, Achieve Appointment Manager).
• Ability and willingness to travel regularly to participating high schools, community sites, and college campuses, including working flexible evening or weekend hours as required.
• Must possess a high level of the following work skills and behaviors: teamwork, cooperation, initiative, customer service, high level of accuracy, analytical and problem-solving skills, excellent organizational, written and oral skills, ability to work in an office with frequent interruptions and commitment to continuous professional growth in skills and knowledge.

Preferred Qualifications

• Master’s degree in Higher Education, Counseling, Educational Leadership, or a related field from an accredited institution.
• Two or more years of direct experience advising, counseling, or coaching high school or college students within a dual enrollment or community college setting.
• Familiarity with the mission, academic structures, and dual credit models of a comprehensive community college.
• Knowledge of dual credit pathways, high school curriculum alignment, college transfer processes, and high school-to-college transition challenges.

Physical Demands

• Ability to effectively communicate, perceive, and exchange information with colleagues and stakeholders.
• Operate, handle, or feel objects, tools, or controls using hands, arms, or adaptive equipment.
• Ability to safely lift, transport, or move objects up to 15 lbs regularly and up to 25 lbs occasionally.
• Vision capabilities sufficient to view screens, read printed materials, and observe work environments (with or without assistive devices).

Work Environment

The noise level in the work environment is usually quiet to moderate.

LCCC is an equal opportunity employer.

LCCC Internal candidates must apply within 15 days of posting.

To apply, please submit a cover letter, resume and unofficial transcript through our online application system at www.lccc.edu/jobs.

• Salary is restricted to above range and will not exceed the maximum of the range. Salary offers are non negotiable and offers are determined and are based upon related work experience submitted on resume.
• Foreign degrees – must provide a US equivalency report of your degree credentials with your transcript, if not, your resume will not be accepted.

Position open until filled.