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Online Course FAQs

There are a several questions that we are asked about LCCC Online and the courses that we offer.  This webpage contains a list of questions that we most frequently answer for our potential and current students.

  • Do students have to sit down at their computers at the same time every day?
    Not for most online courses. Some courses have group meetings online. This varies by course. For some courses you leave your written comments or work for others to see, and check in at a later time to pick up the responses to those messages. But, you might also have a group meeting of a few students to discuss the work that was posted. Some courses might have very little interaction online between the students. These meetings are scheduled as part of the course but have the same flexibility that is a key part of online courses.
  • Wouldn't it be better to have real-time discussion just like in a more traditional face-to-face classroom?

    Asynchronous online courses are designed to take advantage of the technology's strengths, rather than to replicate a model that works well in a face-to-face traditional classroom environment. Since students can be in different locations and have various work schedules and personal obligations, it would be very difficult and inconvenient for them to log into their class at the same time. When communication is asynchronous, students can participate when and where it is convenient for them.

    There are significant benefits to asynchronicity in online learning.  Students have an opportunity to review coursework for a class in their time and adequately prepare their response.  This provides students with an additional level of comfort while attempting to master the content.

  • Can you describe how a typical online course is conducted?
    As in a traditional classroom, each instructor designs the course differently, this generally means that an instructor typically posts introductory information on the week's topic in the online classroom; which includes the assignments such as reading from the textbook, taking part in an online discussion forum, or preparing a paper on the topic you are studying. The instructor might provide a short presentation to elaborates on the course material.
  • Can I talk to the instructor or other students in private?
    Yes, you have the opportunity to talk with your instructor or other students in private.  You are able to do this by using the WebStudy Mail feature that is available to you.
  • Does the lack of physical contact detract from the educational process?

    While the lack of physical contact has its constraints, it does not necessarily have to detract from the educational process.  In an online class, all students have an equal opportunity to participate in the discussions. Potentially discriminating factors such as race, handicap, gender and appearance disappear, and your ideas become the focus.

    If you are a person that prefers immediate feedback from an instructor or your classmates you may have to adapt to the online format.

  • Does it matter what type of computer equipment an individual uses?
    Please see the Technical Requirements webpage.
  • How do you know the students are who they say they are?
    As in traditional programs, there are checks and balances to discourage dishonest practices. These begin with the application process where social security numbers, addresses, phone numbers, birth dates, places of employment, and previous college transcripts are all verified against the other. Small classes foster closer communication between faculty and students, and enable faculty to differentiate and recognize their students' writing styles and personalities.
  • Can I complete my entire course online or do I have to come to campus for part of it?

    Some online courses may require that you take your exams in the Testing Center in the Student Services Center on the Main Campus in Schnecksville.

    • For example, many math courses require proctored exams.
    • If an online course at LCCC requires that a student come to campus, contact your instructor at the start of the semester if this is a problem for you. They will have alternate suggestions for students who are unable to travel to Main Campus.

    All hybrid courses require that at least 50 percent of instruction occur in a face-to-face classroom. 

  • How many hours per week do students devote to an online course?
    The amount of time spent in an online course is no different than a normal face-to-face course. Students generally spend between 9-12 hours of per week for each 3-credit 15-week course. If you are knowledgeable in the course content or read quickly, you may spend less time. If you have difficulty with that particular subject, read slowly, or English is a Second Language, you may need to spend more time than the average student.
  • Do I have to be an expert in computers to take classes this way?

    No. However, you should know how to use your computer; how to download and upload files; how to use the simple functions of your word processor; and how to connect to the Internet. You should be comfortable with browsing and searching the Internet as well as using email, including attachments.

  • What are online students like?
    Students prefer online education for a variety of reasons including the technology itself, elimination of scheduling and transportation problems, and disabilities. They are generally self-motivated, organized, do not procrastinate, and do not require traditional face-to-face contact with the instructor.
  • Are LCCC's online courses accredited?

    Yes. The online courses have the same accreditation status as our traditional courses. Your transcript will show the name of the course, when you took it, and your final grade but not include the delivery method.

  • Do students pay extra for online classes?

    LCCC Online courses do not directly have any additional fees but additional proctoring fees may apply.

  • How do I get started in an online course?
    1. Register for an online course as you would for any other course on campus.
      • If you are a new student at LCCC, contact the Admissions Office for information.
      • If you are a returning student, you may register in the Registration/Student Records (also known as, Enrollment Services) Office or online.
    2. Get your required books and supplies. The College Bookstore can help locate what you need for each course.
    3. To access your online course go to the College's web site and log into myLCCC.  Then click on "Connect to Online Courses" in the LaunchPad on the left side of the page.
  • If I am taking an online course, when do I schedule my 'class' times?

    Online class schedules are flexible up to fit students personal schedules.  There is usually no required 'class time'. Students are expected to plan their schedule to give themselves time to complete all work by the due date.  It is recommended that students log-in to their course often to check for any new information, use a calendar to plan their time, and block off time each week to dedicate to their coursework. 

  • How do I communicate with the instructor?
    Instructors will share preferred contact information with students either in the course syllabus or through other means once the class starts. The most common are by phone or by e-mail. Because Online Learning courses do not follow a strict schedule there is typically a short delay in getting a response. If you have not received a response within 48 hours contact the LCCC Online office.
  • How do I ask questions?
    The majority of the time you will communicate with your instructor via email, forum posts, or by phone.  The instructor will tell you the best and preferred way of contacting them in the course syllabus or other introductory materials. Some instructors will schedule office hours.  These could be face to face at a specific location or online using web conferencing or the chatroom in WebStudy so that you may ask questions and get immediate feedback.
  • How do I get help?

    When you have an issue the first person you should contact is the Instructor

    If you require additional help you can also get help from the LCCC Online department or from WebStudy Technical Support.

  • What are the benefits of taking online classes?
    LCCC Online classes offer students more flexibility allowing them to fit their coursework into their personal schedule.  This flexibility lets students who work full time, have family obligations, scheduling conflicts, or may just have difficulty coming to campus the opportunity to complete their education.