When you need help, your instructor is the first person you should contact. If the instructor does not respond in a timely manner, you can contact the Department of Online Learning or WebStudy technical support.
Department of Online Learning
Our regular office hours are Monday through Friday, 7:30 AM to 5:00 PM
WebStudy Technical Support
For technical problems with WebStudy, please contact your instructor first.
It is possible to contact WebStudy for technical support. They are not able to help with logging into the myLCCC Portal, Banner, or course registration.
LCCC Student Support Links
LCCC Online students are entitled to the same support services as traditional students, such as Admissions, Library, Counseling, Bookstore, and more. The following links will provide a source of support to address many student and academic issues.
EDUCATIONAL SUPPORT SERVICES
Educational Support Services (ESS) provides a variety of free services for students to discover their individual academic skills and to become self-sufficient, independent, life-long learners.
- Disability Support Services
- Tutoring in a variety of courses
- Online Writing Tutor
- Supplemental Instruction
- Multimedia Learning Tutorials
- Support for TANF recipients
- Navigation of benefits for veterans
- Integrating Writing Across
Workshops & Individual Assistance
- Learning Styles & Strategies
- Stress Management
- Study Skills
- Test-taking Techniques
- Time Management & Organization
- Computer Literacy
- Test Anxiety
- Education Goal Setting
Advisors and Counselors are available to assist students with Selecting a program of study and the appropriate college courses as well as share information regarding policies and procedures at LCCC. Students who are experiencing academic difficulty are encouraged to speak with an Advisor or Counselor to discuss their options.
- Course and Program Advisement
- Transferring Credit to LCCC
- Transfer credits from LCCC
- Transfer Planning
- Prior Learning (Transcript Evaluation)
- Military Credit
REGISTRATION AND STUDENT RECORDS
Contact Registration and Student Records for everything you need from registration to graduation.
Lehigh Carbon Community College’s Disability Support Services (DSS) office is committed to providing reasonable accommodations to qualified students with disabilities to ensure that they have an equal opportunity to succeed and participate in their college career. LCCC strives to provide equal access to all of its programs and college wide offerings.
Rothrock library provides information resources and services to meet the curricular needs of students and faculty in support of Transfer Programs, Career Programs, Developmental and Remedial Education, Lifelong Learning & Personal Growth.
CAMPUS AND STUDENT LIFE
Explore an incredible range of student activities at LCCC. We know one thing for sure: You'll always have something to do.
CAREER DEVELOPMENT CENTER
The Career Development Center provides a variety of services to current students and graduates including but not limited to job search assistance, resume and cover letter development and review, and interviewing skill building. We also assist students seeking internships in finding suitable opportunities. They also offer various Student and Alumni Resources.
At LCCC Counseling Services, we work with students to navigate the challenges of being a busy student in an even busier world. Our counselors have the training and experience to walk with you through some of the challenging transitions that occur during college. We're here to help!
MY LINK – OMBUDSMAN HOTLINE
Most problems or concerns that you encounter in the classroom or in receiving college services, can be resolved by simply taking the time to speak with the instructor, department staff or director, so that should always be your first step. If after doing so, you are unable to reach a satisfactory resolution, the College offers a service to assist you. You can now confidentially email or speak to someone by telephone at any time, Monday through Friday from 8:30am – 5pm.
STUDENT TECHNOLOGY HELP DESK