Testimonials

Customer Testimonials

We value the partnerships we have with local and regional businesses and industries. Please see below for some testimonial statements.

At Air Products the training our employees received through LCCC have helped to improve the knowledge of our workforce. Our Supervisors, Managers, Technicians, Operators and others have received training in Excel, Time Management and other supervisory courses to improve their leadership and teamwork skills and promote diversity. LCCC not only provided courses on campus but also at our plant, which made it easier for our employees to attend.
We recently completed a plant wide survey and overall scores for diversity, respect, teamwork, recognition and having a "safe to say" environment were very high and improvement was noted from the prior year, most likely due to the "Leadership and Diversity" training provided by LCCC. We are very happy with the relationship we have with LCCC and look forward to utilizing LCCC to continue to improve the knowledge and skills of our workforce even more in the future....
Susan M. Fegley

We completed the "Skills for Emerging Leaders" training through LCCC and the course provided the participants with the tools and techniques we were hoping for.
We were able to meet with our instructor, Judy Bowen, ahead of time to customize the course and relate it to the needs of our company. Maureen Donovan, the Assistant Director of Workforce and Community Services at LCCC, worked with us to arrange a course schedule that was not a burden and spreading the training over 6 weeks allowed us to practice our new skills between classes. Judy & Maureen were great and the training exceeded all of our expectations! We plan to schedule this training again in the near future for other managers in our company.
Deborah Bamford, Training Administrator

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I recently completed a two day LCCC course on Customer Service Excellence conducted by Mr. Jim Byrnes. In a business career which has spanned over 35 years, I have attended countless seminars and trainings, including management and personal solf-help courses. I cannot remember when I have been this moved or inspired by an instructor. Jim was incredibly effective and engaging in presenting the course material. He was able to draw on real-life experiences and insights drawn from his won long career as a small business owner; these provided credibility and enabled a real rapport with the students. I was impressed with his ability to weave stories and anecdotes into the subject matter to keep the material fresh and lively. The eight hours went amazingly quickly.
I offer my highest praise and thanks to Jim Byrnes for a job well done. LCCC is fortunate to have someone of his caliber on their faculty.
Robert Black, Vice President